How To Do Business With Humana Med Advantage checkmark
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supplies
1) Supplies

Certified agents may call Humana's agent support line 1-800-309-3163 and a representative will assist you with the ordering process. You can also submit the supply order forms via email using the documents below:

Humana MAPD Order Form (Excel)

MAPD Order Form Instructions (PDF)

Humana PDP Order Form (Excel)

PDP Order Form Instructions (PDF)



supplies
2) Website

www.humana.com.

You may access available plans in your area by visiting www.humana-medicare.com.



software
3) Software

Currently, there is no software available. Rates are calculated from the Summary of Benefits based on the county.



contracts
4) Contracts

Access the contract by clicking here: http://www.messerfinancial.com/pdfs/contracts/HUMContract.html

You may also call the Contracting Department at 1-866-568-9649 x710 if you have any questions.

CERTIFICATION - You must certify with Humana before you are able to sell any of their Medicare products. CLICK HERE to access a certification guide that will answer your questions on certification with Humana. 



new business
5) New Business

Agents may submit paper enrollments via fax or mail on the same day that they are signed by the client. Agents are required to use Humana’s specific Scope of Appointment form rather then a generic Scope of Appointment.

Click here for the Scope: Scope of Appointment

Click here for the Fax Cover:� Fax Coverpage

Please fax to 1-877-889-9936.

Mail to:

Humana Medicare Enrollment
PO BOX 14309
Lexington, KY 40512-9801



underwriting
6) Underwriting

With Medicare Advantage programs, the only underwriting criteria is that the client does not have End Stage Renal Disease. Humana offers a SNP for Dual Eligibles,�available only�in HMO counties.



commissions
7) Commissions

Commission statements are generated every Wednesday and pay out every Friday. You may access statements through the Humana Agent Portal.