Clarification About APC Withdrawal Information

Beginning on January 1, 2025, Ascension Personalized Care (APC) will no longer offer insurance plans. Client coverage will continue through December 31, 2024, at which point members are eligible to find new insurance during the Open Enrollment Period.

APC plans to send print and digital communications directly to clients beginning July 1, 2024. These letters will explain the withdrawal, continued coverage throughout the year, and options for finding new insurance next year to ensure members understand the impact and feel supported through Open Enrollment.

Agents will receive copies of these communications before their clients and are asked not to share these materials or other information with members until after July 1.

At this time, agents or members are not needed to take action.

Members can only enroll in or change plans outside of Open Enrollment if they qualify for a Special Enrollment Period. Members can qualify for Special Enrollment based on certain life events, like marriage or having a baby. APC's removal of its health plans from the marketplace at the end of the year does not qualify members for Special Enrollment.

Agents looking for a new carrier to move current APC clients to can call Messer Financial Group for assistance at 866-568-9649.