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    Important and up to date news regarding the insurance industry.

    Group Insurance Customer Service

    Group Insurance Customer Service


    • Responds to the client or insured's service needs within 24 hours
    • Investigates claim and administration inquiries
    • Assists in client billing administration
    • Assists with employee benefit changes and updates
    • Provides direct access to insurance carriers
    • Maintains up-to-date knowledge of ever-changing benefit regulations
    • Advises on the impact of current issues and regulatory activities
    • Provides guidance on proper human resource procedures
    • Coordinates new hire enrollments and communication

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