Clover Health has provided an update for agents who are seeing 'appointment pending - failed' for the state of South Carolina in Sentinel.
Every year some states, including SC, will shut down appointment processing for a certain amount of time for them to process renewals. This year SC was planned to be closed from 10/1 to 10/15 for renewal processing, however they have been delayed in reopening the appointment process. They have not provided a reason why, or an ETA. Clover Health found out recently that SC has refreshed the licenses in their Sentinel system so agents can continue in the program and it is hoped this is solved by end of week.
Clover Health is working with the state of South Carolina's licensing team and will keep you all updated as they hear more