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Carrier Updates

Humana MAPD & PDP 2020 certfication and recertification are now open! 

Considering selling Humana MAPD and PDP products this year? Great! Now, earlier than ever, you can certify or recertify to sell MAPD and PDP products. As of Tuesday June 25th 12:00 PM EST, your Humana certification and recertification options are open!Deadlines: 

  • Initial Certification will remain open until next summer.
  • Recertification Deadline: 5:00 PM EST on November 30th, 2019

Not sure which to take? Check out the Certification and Recertification Launch Page.

General Details:
Whether you’re certifying for the first time or recertifying for the 10th, you’ll need to complete two types of content: AHIP and Humana-specific training. AHIP training is required CMS-approved content focused on Medicare basics.  Humana-specific training is composed of topics discussing compliance, Humana products, sales presentations and tools, and overall agent guidance. In addition to passing AHIP’s testing requirements with the first three (3) attempts, you are provided three (3) attempts to pass Humana's final test with a score of 85% or higher. You have 45 minutes to complete each test attempt.

Note: Spanish versions will be delayed until after the June 25th launch. Look for additional communications on Spanish versions.
Certification-only: Agents who complete the 2020 initial certification are allowed to sell plans with 2019 effective dates through 12/01/2019. Remember, agents cannot sell Humana’s Medicare Advantage or PDP products until they finish certification.

AHIP is required for both Certification and Recertification. Agents typically take their AHIP through Humana after they have logged into training from our Humana site. If you go directly to the AHIP site, you must have your AHIP results sent to Humana before you can continue completing your certification or recertification.