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Carrier Updates

One of the Cigna tools that they hear the most feedback about is their online provider directory. Cigna is excited to say that they have rolled out upgrades to the directory today. 

The new online provider directory offers a responsive design, giving customers who are searching through a mobile device a better experience. In addition, they’ve made the navigation more user friendly by including a few of your most commonly requested enhancements to the provider search tool:

  • Search based on customer address rather than just state and county
  • Easier navigation and the ability to search for multiple providers for the same customer
  • Enhanced map to the provider’s location
  • Better options for save and print features within the directory

Cigna is excited to make the directory more user-friendly, and they are certain these features will help your customers in determining which provider is the best for them!

If you have questions, call us today at 866-568-9649!