Helping Talented Agents Close More Sales


Health Care Reform

Part I of the Federally-facilitated Marketplace (FFM) training and training curriculum completion certificates are no longer available on the Medicare Learning Network® (MLN) Learning Management System (LMS) for plan year 2015.

CCIIO is preparing to launch the training for plan year 2016 on a new Marketplace Learning Management System (MLMS) later this summer. The option to take training on an approved vendor's website will also become available at a later date.

  • Part II of the agent and broker registration process for the plan year 2015 must be completed by July 1, 2015. To do this the agents and brokers should visit the CMS Enterprise Portal at to:
  • Create an FFM user account; and
  • Complete identity proofing to add the "FFM agent broker" role to your account.

In preparation for the transition to the new MLMS, CMS will be hosting a webinar in July titled, "Plan Year 2016 Registration and Training for Agents and Brokers". The purpose of this webinar will be to provide plan year 2016 requirements agents and brokers will need to complete in order to become registered to assist consumers through the FFM either through the new web platform MLMS or through the CMS-approved vendor.

Additional information on the transition for agents and brokers from plan year 2015 to plan year 2016 will be provided on a continual flow basis on the Agents and Brokers Resources webpage, so please continue to check there for updates. We will also provide updates via email blasts, the monthly Agent and Broker newsletter, as well as through CMS's Twitter account (@CMSgov).

For more information about registration and the role of agents and brokers in the FFM, please visit our webpage:

For questions, please contact the FFM agent and broker help desk at [email protected]