Helping Talented Agents Close More Sales


Health Care Reform

CMS – 1.17.14  This message is intended for agents and brokers who initiated the registration process for the Federally-facilitated Marketplaces (FFM)—including State Partnership Marketplaces (SPM).


 This email is to alert

you that passwords for FFM user IDs expire 60 days after their creation.  Your FFM user ID is the ID that you created on the CMS Enterprise Portal, during Part II of the agent/broker registration process.  If you do not reset your password every 60 days, you may experience log-in problems when you try to access the website through the direct enrollment pathway.


You may reset your password at any time.  To reset your password, go to the CMS Enterprise Portal log-in web page at  Click on the “Forgot Password?” link, at the far right side of the page.  Clicking this link will provide you with instructions for how to initiate a password reset.


If you have had log-in problems on the website, you may wish to reset your password.