Helping Talented Agents Close More Sales


Health Care Reform

Agents/Brokers, Register for Week 12 of the Operational Updates and Announcements Webinar Series!

 The “Operational Updates and Announcements for Agents and Brokers Participating in the FFMs - Week 12” webinar will take place on Tuesday, January 19 from 3:00 PM – 4:00 PM Eastern Time (ET). This webinar will cover topics including:

  • Review of exemption policies in preparation for tax season
  • Tips on “closing the deal” with clients before the January 31, 2016 deadline
  • Tips on staying in touch with clients after Open Enrollment
  • Tips for assisting consumers with account maintenance
  • Review of the record of consumer consent requirements
  • Review of the restrictions on business or website naming

To register for the webinar, please log in to and follow the instructions. Additional details and instructions, including slides from Weeks 1 – 9 of the Operational Updates and Announcements webinar series, are available on the Agents and Brokers Resources webpage.

Open Enrollment Deadline Reminder:

Please note that tomorrow, January 15, 2016 is the last day for consumers to enroll in coverage through the Federally-facilitated Marketplaces to have coverage that starts on February 1, 2016.


  • FFM agent and broker program questions: Contact the Producer and Assister Help Desk via email at [email protected] or call the Agent and Broker Call Center at 1-855-267-1515 and select option “1.”
  • Individual Marketplace consumer inquiries: Call the Marketplace Call Center at 1-800-318-2596.
  • SHOP Marketplace coverage inquiries: Call the SHOP Marketplace Call Center at 1-800-706-7893.