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**********This just in from Cigna********** 

This is an important announcement for those agents who have customers in Florida or who do business in the region. Five counties are under an SEP due to the effects of Hurricane Sally. A FEMA notification was originally released on Dec. 2, 2020.

We wanted to notify you of both a Presidential and a new Governor Federal Emergency Management Association (FEMA) declaration that is resulting in a Special Election Period (SEP) available for your Medicare Advantage customers who qualify.

The counties/contract listed below are impacted, and eligible customers within the affected areas are granted an SEP.

  • Counties:Bay, Escambia, Okaloosa, Santa Rosa, Walton.
  • Effective: 09/14/2020 - 01/23/2021
  • Applicable to Contract H5140

Compliance Requirements

Agents/brokers are reminded that you are not allowed to market/obtain new business due to the disaster declaration; however, agents/brokers are allowed to assist if contracted by the customer.

You must confirm the customer resides or resided in the affected area, confirm if the customer had another valid election period at the time of the incident period, and has not used the election.

If all qualifications are met, you must complete the SEP section of the application with the following:

  • SEP Code:  DST
  • SEP Date: Start date of the incident period

Types of Declared Disasters

FEMA State of Emergency Declared Disaster

This notification is issued to the Governor of the affected state and is associated with localized small-scale weather events such as flooding, tornado, etc.

Affected customers are granted a 30-day SEP (special election period).

Click here to read the full Disaster Notification