News & Blog

Cigna's Medicare Advantage Network is Growing in Florida

Cigna is constantly working to expand its network to meet the needs of its growing client base. Several network expansions are happening on the East Coast and Florida areas! The following providers to Cigna's network in the Florida market:

Cigna: New Transportation Vendor For Medicare Advantage Customers

Effective August 1, Modivcare will begin providing transportation services to Cigna Healthcare Medicare Advantage customers whose plans offer this benefit.

Kentucky Kynect: APTC Case Corrections

Due to the recent denial of APTC for failure to return income verification, there are cases that may need to be corrected. Please send a list of case numbers to the This email address is being protected from spambots. You need JavaScript enabled to view it. inbox after you have uploaded a written statement of income attached. Once this information is received, these cases can be worked to reinstate the lost APTC.

Cigna's 2024 Certifications Are Now Open

Cigna has officially launched their 2024 Medicare certification and have made a few improvements!

Freedom Health & Optimum Healthcare 2024 Certification Now Available!

We are pleased to announce that the 2024 Elevance Certification is now available!

What this means for you:

1.) Freedom/Optimum certification is included in the Elevance Certification.

2.) There will not be a separate test/module for Freedom/Optimum in the Elevance Certification or their VIP Portal.

3.) Taking the 2024 certification automatically certifies you for 2023!

4.) All modules must be completed in order for a certification of completion to generate.

5.) Once completed, please save/download your certificate for the completion of the Elevance Certification.

6.) Just like last year, the Elevance certificate will be uploaded into the VIP Portal in place of where the AHIP upload was in previous years.

7.) The 2024 VIP Portal will launch at the end of this week/beginning of next week and you will be able to upload the Elevance Certification at this time.

8.) Early Bird Sweepstakes - complete the Elevance Certification by July 31st to be entered to win a $500 e-gift card!


Please use the instruction link below for accessing the Elevance Certification.

Certification Instructions


Don't forget we also have a discount for the  AHIP certification. Click here to get started!

If you have any questions, please give us a call at 866-568-9649!

Aetna's New E-App Signature Method

Starting July 7th, Aetna will offer an authorization code signature option for E-Apps in their Aetna Quote & Enroll tool. This will replace the security question signature option.

You will have an option to send a system-generated authorization code to applicants by email or by text message (SMS).

How the authorization code signature works

  • The applicant will receive their unique six-digit authorization code (by email or text).
  • The applicant will share that authorization code with the agent.
  • The agent will enter that authorization code into Aetna Quote & Enroll.
  • Once our system validates the code, the agent can proceed to the Sign & Submit section.

The existing security question signature option will remain available until July 20 to allow time to transition to using the new authorization code signature option.


If you have any questions, please call us today at 866-568-9649!


Main Office:
2401 Sardis Road North, Suite 110
Charlotte, NC 28227

Texas Office:
9441 Lyndon B. Johnson Fwy Suite 512
Dallas, TX 75243

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