Cigna January Training Schedule

Check out the schedule below!

To register for a session, log in to Producers' University and search in the 'Instructor Led (Events)' tab.

MA Broker Training

OEP Training || Monday, Jan. 8, 10am – 11am ET | Tuesday, Jan. 9, 4pm – 5pm ET

AEP may be over, but your opportunity to grow your business is not. Join Cigna for OEP training to better understand how you can leverage the OEP enrollment period to grow your book of business as you begin the new year.

(Español) Periodo de inscripción abierta (OEP por sus siglas en ingles) || Lunes, 8 de enero, 11am – 12pm ET

Puede que AEP haya terminado, pero su oportunidad de hacer crecer su negocio no. Participe en de Cigna entrenamiento de OEP para entender mejor cómo puede aprovechar el período de inscripción abierta para crecer su clientela a medida que comenzamos el nuevo año.
 

Retention Strategies || Monday, Jan. 8, 4pm – 5pm ET | Wednesday, Jan. 10, 10am – 11am ET

Building a retention strategy is key to building your customer base – not only in retaining your customers but in gaining referrals all year long. Join Cigna to learn how to build your own strategy to grow your business.

(Español) Estrategias de Retención || Lunes, 22 de enero, 11am – 12 pm ET

Crear una estrategia de retención es clave para desarrollar su base de clientes, no solo para retener a sus clientes sino también para obtener referencias durante todo el año. Participe en este entrenamiento para aprender cómo crear su propia estrategia para hacer crecer su negocio.

Military Health Benefits & Medicare Advantage || Tuesday, Jan. 9, 10am – 11am ET | Tuesday, Jan. 23, 4pm – 5pm ET

Learn how Veterans can benefit from enrolling in a Cigna Healthcare MA plan in addition to using their VA or TRICARE for Life benefits. Cigna will show you how to grow your business while serving the Veteran Medicare beneficiaries.

CignaforBrokers and Producers' University Overview || Wednesday, Jan. 10, 4pm – 5pm ET | Monday, Jan. 22, 10am – 11am ET

CignaforBrokers provides you single-sign-on access to Producers' University, CustomPoint, Salesforce, and more. Producers' University is your one-stop shop for many resources to help elevate your sales. Ideal for brokers new to Cigna Healthcare, this training will help you learn how to navigate both sites.

ConnectureDRX || Thursday, Jan. 11, 10am – 11am ET | Wednesday, Jan. 24, 4pm – 5pm ET

Learn how to use one of Cigna Healthcare's online enrollment tools, ConnectureDRX. This informative training will prepare you to conduct compliant enrollments both virtually and in-person.

Cigna Healthy Today Card || Thursday, Jan. 11, 4pm – 5pm ET | Wednesday, Jan. 24, 10am – 11am ET

Join Cigna to learn more about the Cigna Healthy Today card which provides a one-card solution for easy access to many of their Medicare Advantage supplemental benefits.

Self-Guided Veteran's Presentation || Friday, Jan. 12, 1pm – 2pm ET | Friday, Jan. 26, 2pm – 3pm ET

Cigna is excited about their recently released self-guided Veteran’s presentation designed to answer the questions our veteran beneficiaries may have about pairing a Medicare Advantage plan with their existing veteran’s health benefits.

Special Needs Plan Training (DSNP) || Tuesday, Jan. 16, 10am – 11am ET | Thursday Jan. 18, 4pm – 5pm ET

Learn more about how Cigna Healthcare’s Dual Special Needs (DSNP) plans can help you grow your business year-round.

Low Income Subsidy || Tuesday, Jan. 16, 4pm – 5pm ET | Thursday, Jan. 18, 10am – 11 am ET

Join Cigna to learn about changes in the Low Income Subsidy (LIS) program and how these changes impact Medicare beneficiaries, while learning how to leverage the LIS Quarterly Special Enrollment Period to build your business throughout the year.

Transportation, Fitness, & Meals || Wednesday, Jan. 17, 4pm – 5pm ET | Tuesday, Jan. 23, 10am – 11am ET

Learn about the transportation, fitness, and post-discharge meal benefits included with Cigna's MA plans.

Dental, Vision, & Hearing || Wednesday, Jan. 17, 10am – 11am ET | Thursday, Jan. 25, 4pm – 5pm ET

Dental, vision, and hearing benefits are often the deciding factor in making a plan decision. Drive sales by learning how to position these key benefits.

Lead Management || Monday, Jan. 22, 4pm – 5pm ET | Thursday, Jan. 25 10am – 11am ET

Unsure about how to manage and disposition your Salesforce leads?  Join Cigna for this training to learn how to correctly manage your leads and increase sales.

CSB Broker Training

Retention Strategies || Tuesday, Jan. 16, 4pm – 5pm ET

Building a retention strategy is key to building your customer base – not only in retaining your customers, but in gaining referrals all year long. Join Cigna to learn how to build your own strategy to grow your business.

(Español) Estrategias de Retencion || Miércoles, 17 de enero, 2pm – 3pm ET

Crear una estrategia de retención es clave para desarrollar su base de clientes, no solo para retener a sus clientes sino también para obtener referencias durante todo el año. Participe en este entrenamiento para aprender cómo crear su propia estrategia para hacer crecer su negocio.

ExpressApp 2.0 || Wednesday, Jan. 17, 4pm – 5pm ET 

Learn how to use CSB's online enrollment tool, ExpressApp. This informative training will prepare you to conduct enrollments virtually and in-person.

(Español) Repaso de Express App 2.0 || Martes, 16 de enero, 2pm – 3pm ET 

Aprende a usar ExpressApp, la herramienta de inscripción en línea de CSB. Esta capacitación informativa lo preparará para realizar inscripciones tanto virtualmente como en persona.

Supplemental Claims || Thursday, Jan. 25, 1pm – 1:45pm ET

Join Cigna to learn more about how to submit claims and the requirements for each claim by product.

Español) Reclamos || Martes, 23 de enero, 2pm – 2:45pm ET

Únase Cigna para conocer más sobre cómo presentar reclamos y los requisitos para cada reclamo por producto.

Lifecycle of a Policy || Tuesday, Jan. 23, 4pm – 4:45pm ET

Learn more about how an application is started all the way to its approval stage. This training will help you gain a better understanding of what a customer can expect in regard to communications, kits (such as welcome letters and ID cards), and much more.

 
(Español) Ciclo de Vida de una Póliza || Miércoles, 24 de enero, 2pm – 2:45pm ET

Obtenga más información sobre cómo se inicia una aplicación hasta su etapa de aprobación. Este entrenamiento lo ayudará a comprender mejor lo que un cliente puede esperar con respecto a comunicaciones, kits (como cartas de bienvenida y tarjetas de identificación), y mucho más.

Contact Cigna:

MA Brokers
Cigna Agent Resource Line (CARL)
866.442.7516
This email address is being protected from spambots. You need JavaScript enabled to view it.
7am to 6pm CST, Monday through Friday
Spanish queue available
 
CSB Brokers
The Agent Resource Center (ARC)
877.454.0923
8am to 5:30pm CST, Monday through Friday