Wellabe has Announced New Changes starting March 1

New Payment Options in Effect

Wellabe wants to ensure that our agents are well prepared for persisting business and protected from chargebacks. To eliminate clients’ unhonored payments caused by card failures and keep your hard-earned business on the books, Wellabe has updated its payment options. 

As of March 1, they will only accept valid automatic bank drafts for Final Expense initial payments. They will no longer accept credit cards, debit cards, and Direct Express card payments during the application process. That’s because MyEnroller® can instantly validate bank account information to protect your sales. Customers currently making payments via credit cards, debit cards, and Direct Express card payments will continue as they are today.

New Social Security Requirements 

Beginning April 1, 2024, all new Final Expense and Health insurance applicants will require a Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN). This requirement will help streamline the application process by improving instant-decisioning and straight-through processing. SSNs and ITINs are a reliable and universal way to verify a person’s identity. They will allow Wellabe to determine if someone already has coverage while reducing the number of duplicate accounts. Wellabe will also be able to properly identify household discount allocations for customers with multiple policies and verify coverage thresholds. 

Quality business gets you well rewarded.

When you’re in sales, it’s easy to focus solely on the quantity of business you’re generating. However, concentrating on the quality of your business is just as important for your bottom line and for building client relationships. When you prioritize quality business, Wellabe recognizes and rewards you. Explore the following tools to help you keep your business in good shape.

If you have any questions, please contact our Agent Sales Support at 866-252-5594, option 2, Monday through Friday, 7:30 a.m. to 5 p.m. Central time.