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Compliance Reminders for Agents and Brokers

Please take a moment to read the below consent and application review documentation requirements for agents and brokers. 

Join Ambetter for Their 2024 Health Product Training Webinars

Learn more about Ambetter's 2024 health products by attending their training sessions. Choose from the virtual training sessions below to register. 

If you have any questions, please call us at 866-568-9649!

Learn More About Aetna's 2024 Individual and Family Plans

Join Aetna to learn more about their 2024 plan offerings.

Click here to find a training session that works best for you! You can register for as many trainings as you would like. Each training will focus on a single state at a time, so please be sure to choose the states you are appointed in. 

Would you like to learn more? Call us today at 866-568-9649!

Important AEP Marketing Reminders

As we prepare for AEP, we want to remind all of our valued agents of a few critical things related to marketing.

CMS Updates Medicare ID Card Usage

Use of Medicare ID card in marketing materials - CMS prohibits the use of the Medicare name, logo, or products in a misleading way. It must be clear that the entity being represented in the material is not Medicare or representing Medicare or the Federal Government.

The Medicare ID card can be used in materials as long as CMS has given prior authorization to use it, and it is not misleading.


Follow the process below for obtaining prior CMS approval:

  1. Send an email to the This email address is being protected from spambots. You need JavaScript enabled to view it. ( This email address is being protected from spambots. You need JavaScript enabled to view it.) outlining how the Medicare ID card image will be used and in what materials.
  2. After submission, you will receive either an approval or disapproval from the CMS marketing mailbox.
  3. If approved, you need to upload the email approval along with the actual piece to Compliance for the review process.

 

If you have any questions, call us today at 866-568-9649!

You may also email our Compliance Department at This email address is being protected from spambots. You need JavaScript enabled to view it.

New Consumer Consent and Eligibility Application Confirmation Requirements For U65

Two new requirements established by the Department of Health and Human Services (HHS) and the Centers for Medicare & Medicaid Services (CMS) have gone into effect. The 2024 Notice of Benefit and Payment Parameters (NBPP) outlined additional requirements agents, and brokers must take when assisting consumers with the Marketplace. Click here to view.

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